What Makes Monsoon Clothing Stand Out?
Author: Stylist and brand team at Tellar
Date: 2025
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1. Heritage, Craftsmanship & Aesthetic
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Founded in London in 1973 by Peter Simon, Monsoon is part of the Monsoon Accessorize group, renowned for its distinctive feminine designs, intricate detailing, and boho-chic aesthetic
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They emphasise ethical sourcing, partnering with craftspeople globally and being a founder member of the Ethical Trading Initiative
trustpilot.com. Their collections often feature elaborate embroidery, luxurious fabrics, and artisanal touches—especially evident in occasionwear and bridal ranges.
2. Sustainability Initiatives
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Monsoon has been steadily growing its sustainable fashion line. For Spring/Summer 2020, they added over 500 “S.E.W. Sustainable” items, including dresses made from 100% recycled polyester
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While they’re not fully eco, they actively signal a shift toward greater responsibility in materials and production.
🛍️ What to Buy at Monsoon
a) Occasionwear & Bridal
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A standout category: wedding, bridesmaid, prom, and event dresses showcase layered textures, hand-beading, and elegant silhouettes.
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Customer reviews highlight:
“Wedding shoes … beautiful and comfortable. Perfect fit.”
theguardian.com+7trustpilot.com+7reviews.io+7“Bought a flower girl dress … really good quality and as described. Lovely fit and quality fabrics.”
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b) Dresses & Tops
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Flowy midi/maxi dresses, shirtdresses, and blouses with signature prints (florals, polka dots) exemplify polished yet relaxed style.
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Style haul videos often comment on the “lovely quality” and craftsmanship of their tiered or gingham dresses
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c) Accessories & Shoes
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The footwear and accessory lines (sandals, heels, handbags) blend practicality with artisanal detailing—embellishments, embroidery, cohesive with clothing collections.
d) Homeware & Bazaar Brands
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Monsoon sells decorable homeware (cushions, bedding), though reviews are mixed. These must be returned by post—not in-store.
🧵 Quality: The Good, the Mixed, the Cautionary
Positive feedback:
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Many reviewers commend the “beautiful designs,” durability, and charm of garments—particularly occasion pieces and kids' dresses
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Practical notes: sturdy linings, attention to detail, and good fit for special events.
Mixed/Negative feedback:
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Trustpilot shows variability: ~65% give 5-star, yet 18% are 1-star
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Complaints include: faulty zips or fabric holes, inconsistent sizing, and occasional quality control issues
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Service issues: slow refunds, difficulty contacting support, poor return handling, outdated policy info leading to confusion
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Overall takeaway: Monsoon delivers attractive, well-crafted pieces, especially dresses and accessories, but you may want to inspect items carefully for minor defects. Expect the best, but stay vigilant.
🔄 Returns & Refund Policy
In the UK & ROI
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Full-price items: Return within 30 days of dispatch; sale items: 14 days
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Returns are free for UK and ROI customers; international shoppers pay their own postage
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Paperless returns portal generates QR or print labels—no paper included in delivery
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Exclusions: pierced jewellery, face masks, knickers/hosiery, cosmetics, gift wrap, Bazaar or web exclusives cannot be returned or refunded in-store
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Refund processing: Allow up to 10 working days after warehouse receipt. Payment method refunds vary—bank/card transactions ~10 days; PayPal/Klarna ~10 days
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In-Store Purchases
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30 days for full-price, 14 days for sale; receipt is required
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Issues That Have Arisen
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Some customers report shipping costs not refunded, delayed or partial refunds, and difficulty reaching customer services
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As of April 2023, items just outside the 30-day window may be credited via e‑Gift Card instead of refund
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✅ Tips for Shopping with Monsoon
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Try in-store when you can – better fit, instant resolution for returns or exchanges.
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For online orders, use the paperless returns portal promptly (within 30/14 days) and retain tracking info—as policy stresses.
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Inspect goods immediately: count seams, zips, finishes, and match photos/descriptions.
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Check for S.E.W. Sustainable items if eco-friendliness matters.
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Don’t rely on accessory/jewellery returns—pierced items aren’t refundable due to hygiene.
🎯 Why Tellar.co.uk Is Your Best Friend for Sizing
Guessing sizes based on brand charts is risky. That's where Tellar.co.uk comes in:
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Real-time size matching across all major brands—including Monsoon.
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Just enter your measurements, and it recommends your ideal size for every brand—no more puzzles.
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Skip the size guide. Free downloadable measuring tape ensures precision every time.
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Thousands of unbiased fashion reviews and article content, so you’re making informed choices—no fluff.
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Available free across the UK, taking the stress out of online purchases.
👉 Try it now at: https://Tellar.co.uk
📣 Stay Connected with Tellar
Keep up with the latest sizing tips, new brand coverage, and more:
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Instagram: @Tellarsizing
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X (Twitter): @TellarSizing
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Facebook: Tellar Sizing
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Pinterest: TellarSizing
🔗 More Helpful Reads from Tellar
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Master Your Brand Sizing – discover how Tellar matches your measurements with major high‑street and designer brands.
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Ultimate Return Guide – learn how knowing your fit cuts return hassle (and cost!).
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Dress Like a Pro – how to build confidence in buying statement pieces online without trying them first.
(Links available on the Tellar site.)
✅ Final Verdict
Monsoon remains a go-to for well-designed, occasion-ready pieces with an artisanal flair and an evolving sustainability approach. However, fit and quality can be inconsistent, so combining careful browsing with smart returns management and—most importantly—accurate sizing via Tellar maximises your chances of glowing results and zero regret.
Skip the guesswork. Let your measurements and style lead the way—powered by Tellar!
Explore Monsoon collections → Monsoon UK
Perfect your fit instantly → Tellar.co.uk